Immigration health surcharge (IHS) reimbursement service

Posted in Branch news

Are you eligible for an Immigration Health Surcharge (IHS) reimbursement?

The NHS Business Service Authority (NHSBSA) are currently working on a piece of research around the Immigration Health Surcharge, which is paid as part of a UK Immigration visa application.

What the research is about

Eligible individuals who have been working in the health and care sector and have paid their IHS on or after the 31st March 2020, will be able to apply for a reimbursement. NHSBSA would like to talk to people who feel they may be eligible for a reimbursement. The research will help them design a service that meets the needs of the people using it.

What the research involves

Participants will be testing out the online service or a prototype that will help to support people to get a reimbursement. NHSBSA would like to get your feedback on what it was like to use and how they could improve it. They may also be conducting short interviews. The research session will take no longer than 1 hour and will be done remotely.

Participants will receive a gift voucher for taking part in this research.

Who can take part
NHSBSA would like to talk to a wide range of people in different job roles in the health (NHS) and social care sector e.g. health assistants, care home managers, receptionists or cleaners.

You’ll be over 18 and:

  • a Tier 2 (General) visa holder
  • a Tier 4 (Student) visa holder who is working in the health and social care sector alongside their studies
  • a dependant of a Tier 2 (General) or Tier 4 (Student) visa holder who is working in the health and the social care sector
  • a dependant of a UK national or another migrant

How to take part
If you’d like to find out more about this research or would like to take part, email